PRIVACY / DREAMLAND PLAYGROUND

Privacy Policy

This Privacy Policy explains how Dreamland Playground, the operator of dreamlandplus.com, collects, uses, discloses, and protects personal information when you visit the website, read our content, or submit a commercial playground project inquiry.

Last updated: August 21, 2026

1. Scope and Who We Are

This Policy applies to dreamlandplus.com and the forms, pages, and content made available through it (the “Site”). In this Policy, “Dreamland Playground,” “we,” “us,” and “our” refer to the operator of the Site. The Site is intended for business representatives, venue owners, developers, operators, procurement teams, and other adults researching or planning commercial indoor-play projects.

The playground products and topics discussed on the Site may concern children, but the Site is not directed to children and is not designed to collect personal information from children.

2. Personal Information We Collect

We may collect the following categories of personal information:

• Inquiry and contact information: your name, email address, telephone or WhatsApp number, and the information you include in a message.
• Project information: details such as venue type, project location, floor area, clear height, intended age groups, attraction priorities, target opening date, budget or schedule considerations, and other requirements you choose to provide.
• Communications: the content and history of messages or follow-up communications relating to an inquiry, quotation, project, support request, or privacy request.
• Technical and usage information: information normally produced when a website is used, such as IP address, browser and device type, operating system, referring page, pages requested, access time, error and security logs, and similar diagnostic data.
• Cookie and preference information: information stored or read by cookies and similar technologies needed for website administration, security, form operation, or user preferences.

Please do not submit sensitive personal information or confidential third-party information through a general inquiry form unless it is necessary and you are authorized to provide it.

3. How We Collect Information

We collect information directly from you when you submit an inquiry or communicate with us. We may also collect technical information automatically from the Site, hosting environment, content-delivery and security systems, and the browser or device used to access the Site.

4. How We Use Personal Information

We may use personal information to:

• receive, review, and respond to project inquiries;
• understand venue and project requirements and prepare follow-up questions, proposals, quotations, or project communications;
• provide requested information, services, and support;
• operate, maintain, secure, diagnose, and improve the Site and inquiry process;
• prevent fraud, abuse, spam, and security incidents;
• maintain business, security, and compliance records; and
• comply with applicable law, enforce our rights, or respond to lawful requests.

Where applicable law requires a legal basis, we rely on one or more of the following: taking steps at your request before entering into a contract; performing a contract; our legitimate interests in responding to business inquiries, operating and securing the Site, and managing our business; your consent where requested; and compliance with legal obligations. The basis that applies depends on the context and the information involved.

5. Cookies and Similar Technologies

The Site may use cookies or similar technologies that are necessary for security, administration, form functionality, and preferences. Your browser may allow you to block or delete cookies, but doing so can affect features that depend on them.

If we introduce non-essential analytics, advertising, or other optional tracking technologies, we will provide any notice or consent mechanism required by applicable law and update this Policy when appropriate.

6. How We Disclose Personal Information

We may disclose personal information only as reasonably necessary to the following categories of recipients:

• Website and business service providers that support hosting, content delivery, security, form processing, email, communications, maintenance, and technical operations;
• Professional advisers such as legal, accounting, insurance, or compliance advisers when relevant;
• Authorities or other parties when disclosure is required by law, a valid legal process, or reasonably necessary to protect rights, safety, property, or Site security; and
• A successor or transaction party in connection with a merger, financing, reorganization, sale of assets, or similar business transaction, subject to appropriate confidentiality and legal requirements.

We do not knowingly sell personal information submitted through our project inquiry forms, and we do not use that inquiry information for cross-context behavioral advertising.

7. International Data Transfers

The Site can be accessed internationally, and service providers or business operations may process information in countries other than the country where you are located. Those countries may have different data-protection laws. Where applicable law requires safeguards for an international transfer, we will use an appropriate lawful transfer mechanism.

8. Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to an inquiry, evaluating or carrying out a project, maintaining business and security records, resolving disputes, enforcing agreements, and meeting legal, tax, accounting, or compliance requirements. Retention periods can differ depending on the nature of the information, the status of an inquiry or project, and applicable legal obligations.

9. Security

We use reasonable administrative and technical measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No website, transmission method, or storage system can be guaranteed to be completely secure.

10. Your Privacy Rights and Choices

Depending on where you live and the law that applies, you may have rights to request access to personal information, correction, deletion, restriction of processing, data portability, or information about how personal information is used or disclosed. You may also have the right to object to certain processing, withdraw consent where processing is based on consent, appeal a refusal where applicable, or lodge a complaint with a competent data-protection authority.

We will not discriminate against you for exercising a privacy right provided by applicable law. We may need to verify your identity and authority before completing a request. Some rights are subject to conditions and exceptions, including when information must be retained for legal, security, contractual, or recordkeeping purposes.

11. Third-Party Links and Services

The Site may link to third-party websites, messaging platforms, social networks, maps, videos, or other services. Those services operate under their own terms and privacy practices. Review their policies before providing personal information to them.

12. Children’s Privacy

The Site is a business-to-business resource and is not directed to children. We do not knowingly solicit personal information from children through the Site. If you believe a child has provided personal information to us, submit a privacy request so we can review and take appropriate action.

13. Changes to This Policy

We may update this Policy to reflect changes to the Site, our practices, or applicable requirements. The “Last updated” date shows when the current version was revised. Material changes may be highlighted on the Site when appropriate.

14. Contact Us About Privacy

To ask a privacy question or exercise a privacy right, use the Site inquiry form and write “Privacy Request” at the beginning of your message. Include enough information for us to understand the request, but do not send identity documents or other sensitive information unless we ask for them through an appropriate channel.